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Microsoft Band: An exercise in appalling customer service

Update on 2016-05-18: An update on the saga is here: An update on the poor customer service from Microsoft Band support

Update on 2015-12-11. I used resolver.co.uk and Microsoft didn’t respond in 14 days, so I’ve escalated the case. Apparently this goes to Satya Nadella, but I’m not convinced he really has time to deal with … Read more »