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Windows Live ID fails to do its job, wastes my time

Until about 10 minutes ago I used my colleague’s Windows Live ID passport to get our Volume Licence stuff. To make things easier, I just signed up for my own Live ID using my displaylink.com address, and then filled out a profile, including things like my name, address, company, job title.
I then successfully log … Read more »

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A nice usability touch from Play.com

If you get your password wrong 3 times in a row, Play.com automatically takes you to the “send me my password” page.
This is a great usability touch. It’s pretty likely that if you’ve entered your password wrong three times, you’ve forgotten it. Removing the hassle of looking around for the “Forgot your password?” link … Read more »

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Google adds Draggable Driving Directions

This morning, whilst organising my journey to an interview, I noticed that Google Maps now lets you drag and rearrange the route it specifies when giving driving directions. In the past you had to take the route it decided was best for you, even if your knowledge of local traffic patterns meant you’d never take … Read more »

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Poor Usability in SWAT

As I will be leaving Crownhill at some point, I set up SWAT on our SAMBA server to reduce some of the technical and administrative burden on the company until a replacement is found. Whilst briefly showing the MD how to use it, we discovered a huge usability flaw – the Delete share button not … Read more »