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An update on the poor customer service from Microsoft Band support
Be warned: this is a Whinge-piece.
I wanted to provide an update on the poor customer service I’ve been receiving from Microsoft UK Support with my original Microsoft Band.
Microsoft seemingly ignored my “escalated complaint” through resolver.co.uk that I raised in December 2015, so I raised a new service ticket before the 1 year anniversary of my … Read more » -
I’m joining Citrix
I’m pleased to be able to say that I’ll be joining Citrix in July 2016.
I’ll be moving away from “pure” IT support and into an internal sysadmin/software tester role within the Citrix Interoperability Team. Their job is to regularly stand up the latest builds of the entire Citrix portfolio and ensure it all works smoothly … Read more » -
WTF is a Unikernel?
Unikernels are going to shake-up the Docker/Container world, in a really good way. They’ll make containers more efficient, faster and more secure. What’s not to love? While I don’t work with Unikernels, I am very curious about them. Below, I’ve summarised some resources that may help if you want to learn more about Unikernels. Share … Read more »
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Job hunting resources: Resume, Cover Letter, and Interview tips
It seems it’s the season of layoffs, so I wanted to share something that I feel might be useful to anyone affected.
No one likes updating their CV/Resume and attending interviews as the best of times, let alone when you’re forced to by decisions that aren’t under your control. Help is at hand though, thanks to … Read more » -
Understanding the human animal: The importance of packs, feeling safe, and good leadership
I love understanding human nature, and why I feel the way I do in certain situations.
One of my favourite videos on this, which touches on human teams, the important of feeling safe, and leadership responsibility, is Simon Sinek’s “Why leaders eat last” talk. At 45 minutes, it’s a good lunchtime video.
For those who prefer to … Read more »