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Context is Queen

Want to improve your workplace communication skills, especially when working with other teams?
Give context.
Why give context?
Context helps your colleagues:

Understand where you’re coming from / viewing things from.
Understand who you are, and what you’re trying to achieve (your overall project, not this specific request)
Helps remove assumptions. Teams often have their own dialects, and your request may … Read more »

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A quick Citrix microapp hack to get notifications when there’s a Citrix Security Bulletin

Credit to Gabe Carrejo and the Patrick Quinlan for their work on this.
It’s possible to use the Citrix Support Security Bulletin RSS feed with Citrix microapps to notify you (or a group) when there’s a new Security Bulletin from Citrix

Rough Steps:

Copy this RSS URL: https://support.citrix.com/feed/products/all/securitybulletins.rss
If you want to narrow the feed down to a specific … Read more »

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Life stuff: Things I’ve learned about dealing with sweat

I’ve acquired some hilarious pairs of oxymoronic genetic traits. My most favourite is probably that I’m built for sports, but sweat like crazy. Like, ridiculous amounts. To the point that my “sweat wicking” t-shirts wet out and end up slowing me down. Thanks, genes?
Anyway, this sweaty-ness is a pain outside of sports too – especially … Read more »

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Building a simple Citrix microapp that shows blog posts from a WordPress RSS feed

Scope

This post will cover how to setup a simple microapp that anyone with access to the Citrix microapps service can build, using public URLs, with no authentication requirements. We’ll be using the RSS integration to talk to a WordPress RSS feed and build a microapp from that.
Here’s roughly how it’ll look in Workspace, when it’s … Read more »

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How to force a Wi-Fi USB adapter on a Synology DiskStation to use 5GHz ac from 2.4GHz

Useful if your SSIDs are identical for 5GHz and 2.4GHz. Having your SSIDs setup like this seems to confuse Synology DSM, and for me it would always connect to the 2.4GHz network.

I had this particular issue where my TP-Link T4U ac wifi adapter for my Synology kept dropping down to using the 2.4GHz network, which … Read more »

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Install Citrix Cloud Connector on Server Core 2016

Scope
This post will provide some quick notes on installing the Citrix Cloud Connector on Server Core 2016.
Conceptual overview

We’re going to take our domain-joined Server Core installation and install the Citrix Cloud Connector on to it.
You can’t simply run the installer from the Server Core UI, because Server Core doesn’t have all the bits required for … Read more »

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Base image automation – download the latest installers for common apps with PowerShell

Overview
Long overdue, and inspired by @xenappblog and @CIT_Bronson, I’m finally documenting this.
In the Citrix RTST environment, we are frequently updating our base images with the latest common apps. To help with this, I cobbled together some scripts that will grab the latest version of apps like Chrome Enterprise, Firefox, VLC, Visual Studio Code, NotePad++, and … Read more »

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It’s not what you say, it’s how you say it.

Something came up today that made me think about the importance of framing, and how it can be used to influence/persuade to meet your desired outcomes.

It’s not what you say, it’s how you say it.

It’s very easy to forget this – I do it all the time – but delivery is important. It can mean … Read more »

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Creating a Site to Site Routed VPN using DD-WRT and OpenVPN

Scenario
I needed to setup a site-to-site VPN between my home and my parent’s home, so that we can back up our stuff offsite – mostly documents and precious digital photos.
Requirements

I wanted it to be a proper routed VPN network, not a bridged one. By that I mean an OpenVPN tun setup, not an OpenVPN tap … Read more »

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Ways to make your team better by making them feel safe

I’ll get right to the point: Teams work better when they feel safe. And this one-page PDF from the Re:work team at Google gives clear and actionable things you can do and think about that will help to make your team feel safe. It doesn’t matter if you’re a manager or a team-member; check them … Read more »

Latest
  • I’m joining Citrix

    I’m pleased to be able to say that I’ll be joining Citrix in July 2016.
    I’ll be moving away from “pure” IT support and into an internal sysadmin/software tester role within the Citrix Interoperability Team. Their job is to regularly stand up the latest builds of the entire Citrix portfolio and ensure it all works smoothly … Read more »

  • WTF is a Unikernel?

    Unikernels are going to shake-up the Docker/Container world, in a really good way. They’ll make containers more efficient, faster and more secure. What’s not to love? While I don’t work with Unikernels, I am very curious about them. Below, I’ve summarised some resources that may help if you want to learn more about Unikernels. Share … Read more »

  • Job hunting resources: Resume, Cover Letter, and Interview tips

    It seems it’s the season of layoffs, so I wanted to share something that I feel might be useful to anyone affected.
    No one likes updating their CV/Resume and attending interviews as the best of times, let alone when you’re forced to by decisions that aren’t under your control. Help is at hand though, thanks to … Read more »

  • Understanding the human animal: The importance of packs, feeling safe, and good leadership

    I love understanding human nature, and why I feel the way I do in certain situations.
    One of my favourite videos on this, which touches on human teams, the important of feeling safe, and leadership responsibility, is Simon Sinek’s “Why leaders eat last” talk. At 45 minutes, it’s a good lunchtime video.
    For those who prefer to … Read more »

  • Catching up on the IT industry after years in Enterprise IT

    Overview and Scope
    I wrote this after a colleague requested some things they should read to catch up on what’s been going on in the IT industry over the last few years.
    Enterprise IT often moves at a much slower pace than other IT adopters, and we can be so inwardly focused that we don’t get a … Read more »