Paul Maritz, VMware’s CEO, has posted an explanation of the time-bomb “incident” that occurred yesterday.

It’s a sincere post, explaining what happened, why, and how VMware intend to improve their QA processes and regain customer confidence.

As someone who’s VMware fan-boyism has been tarnished by this incident, I’ll be interested to see how they’re going to go about rebuilding customer confidence “fully and quickly”…

Written by Phil Wiffen

Phil is an IT Professional working in Cambridge, England. He generally blogs about useful solutions that he comes across in his work/play.

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